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The Poly Video Conferencing Knowledge Base is live! We look forward to helping you with common issues and troubleshooting advice!
HP Recommended
We implemented our VC system with camera of EagleEye III with the breakout cable,but the YUV output resolution default as 1080i@50,how can the others resoluion can be selected? We need the progressive output of EagleEye III,720p or 1080p. Specifications of EaleEys III output in Administrator's Guide for Polycom HDX Systemss,Verison 3.0.5,page 3-16. The Polycom EagleEye III camera can provide 1080i 60/50 fps, 1080p 30 fps,and 720p 60/50 fps resolutions on all Polycom HDX room systems. Please help on this issue,thanks!
3 REPLIES 3
HP Recommended

The HDX does not support 1080/60...  Only 1080/30....   

 

You might also want to test camera settings of "Motion" (60) and "Sharpness" (30)...    That might help you get what you are looking for...

 

Gary M

HP Recommended

    Our installaiton integated the Stand-alone EagleEye III cameras,no HDX involved,so how to set the output of camera to 720p or 1080p?

     Is control command or control software available for the output resolution cofiguration?

HP Recommended

I don't believe that Polycom documents the codes to change the EE III output.   It's all controlled from the HDX/Group system.

 

Gary M

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