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HP Recommended

Hi all,

We have a G7500 with three IP Ceiling Mics attached.

When we wake the system up it does not recognise the attached mics. A system reboot will bring them back.

TC8 stays attached though.

 

Has anyone had this happen in the last few weeks?

2 REPLIES 2
HP Recommended

Hello @Byond-James ,

 

Welcome to the HP community.

 

Unfortunately, Your post does not contain the currently used Software version for the HP Poly product, the HP Poly Software, or the Partner application you are using.

 

This is important especially in the future when someone finds this post in days, months, or years to come. Please do not simply edit the original post but reply with the versions.

 

If an issue like this cannot be resolved via a public community post, please work with our support organization in your region. Details on how to contact us are in my signature

 

Best regards

 

Steffen Baier

------------------------------------------------
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HP Recommended

Hi all

 

Firmware versions:

G7500: 4.1.0-382263

IP Ceiling Mic: 3.0.0.1133

 

Thanks all

 

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