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HP Recommended

Hi there,

 

Anyone using Provisioning with CMA or RPRM ? I am trying to set a couple of Gseries but so far it won't register.

 

Is there a specific syntax to apply ?

 

 

3 REPLIES 3
HP Recommended

Hi


please share the device's software versions (endpoints, RPRM)


the provisioning is working fine.


What exactly did you try to do?

HP Recommended

Dynamic management is not very reliable with the RPRM. We have to go through great lengths to get it working, usually factory resetting. The HDX is the same way. I think that the resource manager has a big problem here. 

HP Recommended

Hello mbcvictor,

welcome to the Polycom Community.

This is a rather broad statement and you did not mention on what version of RPRM you are encountering this issue.

 

You also did not state the Group Series or HDX software Version.

 

Have you reported this to your Polycom reseller so they can raise a ticket with Polycom support?

 

Without this we cannot troubleshoot this and therefore are unable to fix potential issues.

 

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
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