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HP Recommended

Hi all

 

This is a recent installation ,before we performed a system reset after issues with a password the end point was receiving calls then after the reset i can only dial out . Someone advised me to turn NAT on ,i did , the problem continues .  I then discovered in h.323 settings the display h.323 box was unticked . Ticked still the problem persists . PLEASE help where do find the h.323 extension or if its created  how do i create .

 

help

 

 

 

 

 

2 REPLIES 2
HP Recommended

Hello Musonza,

welcome to the Polycom Community.

Have a look at the Admin Guide on the Polycom Support page => here <=

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
HP Recommended

Try with the system on basic mode,put your system on basic mode from web>network>call prefrence>basic mode/dignostic mode.

 

Regards

 

Yashpal

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.