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The Poly Video Conferencing Knowledge Base is live! We look forward to helping you with common issues and troubleshooting advice!
HP Recommended

Hi

 

My HDX 7000  can succesfully make an IP video call , i can see and hear far site audio so is the far site . The only problem is the far site cannot call my endpoint .

 

We need this funtionality .

 

Please heip

1 REPLY 1
HP Recommended

Try NAT ON in Admin>Network>IP>Firewall, if not browse the forum for info on Firewall ports.

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