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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

Hello,


The camera doesn't go into it's sleep position after shutting down the HDX.


Regards

2 REPLIES 2
HP Recommended

Hello tufankabacioglu,

welcome to the Polycom Community.

  • Is this a new or a used unit?
  • What HDX codec and what Software Version?


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
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HP Recommended

It is an HDX6000 and the version is 3.0.3.1

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