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HP Recommended

Hi All,

 

Question:

We see, in some occasions when trying to send content back and forth the following issue in point to point connection:

 

1. Send content from us to external party: Content Sharing does not work, but:

2. When sending content from external party to us: Works fine, AND

3. When trying to send from us to external party again: Works fine.

 

It is probably something with line up of contentprotocols e.g. H.239, but is there a solution for this? Users find this "workaround" a bit strange.

 

Connection was between our HDX 7000 (s/w: 3.0.5-22695) and ext. party Tandberg 516.

 

Hopefully someone can explain what is happening and perhaps even have an answer?

 

Thanks,

Johan

2 REPLIES 2
HP Recommended

I have seen something like this in the past where one side had to send first before the other side could send.  It turned out to be a firewall issue.  Sorry but I cannot seem to find any particulars on the case.

The other possibility is a compatibly issue with the Tandberg system.  The HDX 3.0.5 software release notes list all of the products we have tested with.  I am not too familiar with their product line but do not see a 516 listed.

HP Recommended

Thanks for the reply Kendo,

 

I have an idea where to look now, to start with.

 

Regards,

Johan

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.