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The Poly Video Conferencing Knowledge Base is live! We look forward to helping you with common issues and troubleshooting advice!
HP Recommended

Slight feeling of disscomfort that V3.0.5 & the HDX-QBRI don't get on as well as they used to.  Anyone else have any negative experience?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hello Pete,

 

please liaise with the known Team. As far as I am aware a HotFix should be in the making.

 

Without being able to compare your findings and check the support package the best way forward it to engage support.

 

Best Regards

 

Steffen

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

View solution in original post

2 REPLIES 2
HP Recommended

Ah Ha!  Just put V3.0.4 on & the ISDN lines returned to active.  Not conclusive I grant you but cause for thought.

HP Recommended

Hello Pete,

 

please liaise with the known Team. As far as I am aware a HotFix should be in the making.

 

Without being able to compare your findings and check the support package the best way forward it to engage support.

 

Best Regards

 

Steffen

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.