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HP Recommended

Just wondering how people are finding 4.1 in MS Teams Mode (MTRoA devices)?

Unfortunately, we had about 20 units update automatically to 4.1.0.382263 over night, with two of the devices being taken back to what seemed like factory default after the update.  I didn't realise some of our Poly Provisioning settings had changed on these devices, as I really wanted to hold off updating to 4.1 until we tested it properly.

Under MS TAC, we are now showing 4.1.0.382263 as an available downloadable firmware version for the Codecs which is pretty fast for MS TAC.  We are also seeing 4.1.0.382263 as available download for the TC8 which I am not sure is correct.  I have only successfully downloaded the firmware to one TC8 without it failing, and that TC8 in TAC now shows the Firmware version as "null", not the actual firmware version number.  The TC8 is offline in Poly Device Management and when I unpaired it, it seems to no longer be an available device.  Hopefully I haven't bricked it.

 

So I will be holding off on any updates for a few days.

 

Anyone else experience similar issues?

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Looks like I'm talking to myself.

 

MS TAC is now correct, and no longer showing the incorrect firmware version for the TC8.  Thanks Microsoft. TC8 firmware according to Poly should be 4.1.0-211200.

 

Still a big hand brake on rolling out 4.1

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1 REPLY 1
HP Recommended

Looks like I'm talking to myself.

 

MS TAC is now correct, and no longer showing the incorrect firmware version for the TC8.  Thanks Microsoft. TC8 firmware according to Poly should be 4.1.0-211200.

 

Still a big hand brake on rolling out 4.1

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