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- How can i upgrade a HDX 7000

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11-25-2013 02:14 PM
Good Evening
i have a question i want to upgrade my HDX 7000 to the last version, i need to have a licence to do this?
Searching in the web page i found this is the last firmware
polycom-hdx-release-3.1.2-35267
Thanks a lot
11-25-2013 02:33 PM
Hello Chris,
welcome back to the Polycom Community.
A good starting point is usually to post an information of the currently used software.
The community's contains this post => here <= which explains how to verify the entitlement or download a new license key.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
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