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The Poly Video Conferencing Knowledge Base is live! We look forward to helping you with common issues and troubleshooting advice!
HP Recommended

I have a VSX 7000e which I was sure we purchased the Multipoint license. I can't seem to find the info for this key. The units Serial number is 82061906B34BB9. Is anyone able to check into Polycom's records to see if I can re-enable this feature? i hae already contacted my vendor, but thought I would try here too.

 

Thanks, Bill

1 REPLY 1
HP Recommended

You can retreive a key from the Polycom web site that you activate the key from.  Please see the attached, I blanked out your last digits for security reasons.

 

Web link is at:  Product activation

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