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HP Recommended

Hello Polycom Community,

 

I recently purchased a Polycom 7000e. Unfortunately the seller did not know the admin password (not the serial number) to the unit. I have tried booting the unit to the "Boot UI" and reinstalling the software version with the .exe file but its still asking for a password. Question: is there another way around the in resetting the unit?

 

FYI - the unit is in static ip mode

 

I appreciate the help

 

Long

1 REPLY 1
HP Recommended

Long,

 

Take a look at the discussion >>> here <<<. It's just the way to bypass the forgotten password. I guess that you are asked not for password but for the license key (U-key).

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.