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The Poly Video Conferencing Knowledge Base is live! We look forward to helping you with common issues and troubleshooting advice!
HP Recommended

No lights at all.  Tried 3 different outlets and 2 new power cords.  Still nothing.  No idea how old it is or when it was last used successfully.  I know it was working in December when we re-iped the office.  Is it mostly dead or all dead?

2 REPLIES 2
HP Recommended

Please contact Polycom Support and we will advise you on the best course of action.

 

http://support.polycom.com/PolycomService/support/us/support/Contact_Us.html

HP Recommended

It could be the bad PSU unit. We have repaired plenty of them.

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