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The Poly Video Conferencing Knowledge Base is live! We look forward to helping you with common issues and troubleshooting advice!
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‎05-31-2013 12:46 AM

HP Recommended

Hi,

 

I am not able to connect VSX 7000/8000 via HTTPS IE8 web page, i am getting an error saying  "Internet Explorer cannot display the webpage".

 

Sincerely,

Mahesh Kumar

 

2 REPLIES 2

‎05-31-2013 12:55 AM

HP Recommended

Hi Mahesh,

 

this sounds like a known issue since the introduction of a Microsoft fix that enforces a 1024 but certificate. The VSX can only handle 512 and therefore you would need to remove the patch or change the registry manually.

 

Please check this via the community search as this has been already discussed.

 

Best Regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
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For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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‎05-31-2013 04:03 AM

HP Recommended

make sure you have enable with HTTP service or with HTTPS service to get the coonect over HTTPS

 

 

Regards

 

Yash Pal

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