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We are proud to announce new Poly Studio Series video bars and remote room control with Poly Connect. Read more about the solutions!
HP Recommended

Not knowing any better, after doing a factory restore we no longer have any control with the remote and of course no component video we can hook up to. We also lost the "HELLO" in multiple languages at power up. Is there any way to restore remote function or anything else short of someone with the same system sending us a USB thumb drive with their configuration? And how do you save that config to a thumb drive?

Note: we did try to set the remote to all possible ID's (00 thru 15) with no luck.

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