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‎05-28-2025 04:06 PM

HP Recommended

I am doing my research in People Count through Sensor, and I came across Poly Devices like X30, X50. Wondering how Poly lens captures the people count from the Poly device? Is there an API available in Poly device where poly lens is picking up the people count or is it based on calculation?

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2 REPLIES 2

‎05-28-2025 05:56 PM

HP Recommended

Hi @Tech_Guru2025 Welcome to Poly HP Support Community.  
 

Due to limited support, I would request you contact our HP Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link.

https://support.hp.com/us-en/poly

  

I hope this helps! Keep me posted for further assistance. If you find the information provided useful or solves your problems, help other users find the solution more easily by giving Kudos/Thumbs Up and marking my post as an Accepted Solution.

 

Regards,

Salman

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‎05-29-2025 12:35 AM

HP Recommended

Hello @Tech_Guru2025 ,

 

Welcome to the HP Poly community.

 

People Count is available via our Partners Zoom, Microsoft Teams, and many others. They have implemented this into their own Platform.

 

The Feature can also be used via Poly Lens. More is available >here<

 

As already suggested, please contact our Support organization in your region. Details are in my Signature.

 

Best Regards

 

Steffen Baier

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Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
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For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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