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We are proud to announce new Poly Studio Series video bars and remote room control with Poly Connect. Read more about the solutions!

‎05-15-2025 08:17 AM

HP Recommended
Operating System: Microsoft Windows 11

Since the MTR update of 5.3.111 we are noticing a lot of our GC8 panels having extended or magnified displays and users cannot start or leave meetings. A reboot fixes it for a while but seems to come back. Tried changing the Scaling on the displays but that did not fix it. Opened a ticket with MS but looking for assistance from the community. Any ideas?

 

Thank you!

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1 REPLY 1

‎05-15-2025 08:18 AM - edited ‎05-15-2025 08:20 AM

HP Recommended

Hello @Babs_001 ,

 

Welcome to the HP Poly community.

 

In the past there have been discussions about this already that can be found via the community >search<

 

If no other volunteers reply, I suggest you contact our Support organization in your region. Details are in my Signature.

 

Best Regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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