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Guidelines
We are proud to announce new Poly Studio Series video bars and remote room control with Poly Connect. Read more about the solutions!
HP Recommended
Studio X50
Microsoft Windows 10 (64-bit)

I have a bunch of the Studio X30 and X50 units in Teams Mode.  All have the lastest firmware as of last week. All have a Teams Room Basic license.  We followed the instructions from Microsoft to setup the Teams Room to be able to process Zoom and WebEx meetings:

Enable Teams Rooms devices to join third-party meetings - Microsoft Teams | Microsoft Learn

 

We are running into trouble in regards to Step 3b where it says we need to enable WebEx and Zoom options on the device.  These are not options on the TC8 tablets under Device Settings -->> Meetings.  They are not on the Studio X devices either.  I also do not see the options in the Teams Admin Center for the Studio X devices or TC8 devices either.

 

Questions are:

1. Does the Studio X (with TC8 panels) support this at all?

2. If it does does it require a certain O365 license other than Teams Room Basic.

 

PS.  Sorry to say this, but if somone from Poly is going to post a long winded reply about posting some irrelevent request for firmware version, serial numbers, logs, and so on, please just don't respond because all you are doing is keeping other people from responding by burying the question.  The device either supports it or it doesn't.

 

 

 

 

1 REPLY 1
HP Recommended

Hello @JordanNolan ,

 

I would usually state welcome back to the HP Poly community but as you never followed up your 1st post >here<< and want to ignore:

 

Read 1st ! Welcome To The Poly Standalone Video Endpoints Support Forums! 

or

[FAQ] Video Conferencing Frequently Asked Questions 

 

The Motto of the community is:

  • A place where you can find great tips and helpful solutions from other HP product users.
  • The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.

You clearly do not want to follow the house rules, so I am closing this post.

 

In the interest of everyone else who finds this post, yes you simply enable Guest Join on the TC touch device:

 

  • On the TC device press More > Settings > Device Settings > Admin Settings > Teams Admin Settings > Meetings > Third party meetings
    SteffenBaierUK_0-1718262944377.png

     

The above is based on PolyOS 4.2.2 and the Microsoft Teams application 1449/1.0.96.2024042606 running with a Microsoft Pro license.

 

For questions about our Partner Microsoft product, how to enable to disable or any license requirements please work with our Partner Microsoft.

 

Alternatively please work with HP Poly Support or an HP Poly Sales engineer. Details are in my Signature.

 

Best Regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
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