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The Poly Video Conferencing Knowledge Base is live! We look forward to helping you with common issues and troubleshooting advice!
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‎06-28-2023 07:51 PM

HP Recommended

Dear,

 

I am trying to configure the Ploy Sync20+ (with BT700) work with Studio X50. Aim to:

1. Sync 20+ as a ext micphone for X50

2. Use X50's speaker

3. "Live mic switching" between Zync 20+ and X50.

 

Now the problem is:

1. After insert BT700, and enable USB Audio. the option "Live mic switching" still grayed out. Can not enable it.

2. Spkeaker is transfered to Sync 20+, no way to use X50's speaker.

 

Please provide any sugesstion. thanks a lot.

1 REPLY 1

‎06-29-2023 12:49 AM

HP Recommended

Hello @Rudolfshen 

 

welcome to the Poly community.

 

I can only give the same answer as provided >here<

 

Best Regards

 

Steffen Baier

------------------------------------------------
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