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‎04-15-2020 09:11 PM

HP Recommended

How do I Zoom in and out when in USB Device Mode with framing disabled?

For example when using it with Zoom I don't see any options to Zoom in or out. Am I missing something?

2 REPLIES 2

‎05-05-2020 04:11 AM

HP Recommended

Hello @bmgr 

 

I have not received an official answer so at present this functionality is not implemented.

 

I suggest you work with a Poly SE and get this into product management as an enhancement request.

 

Best regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
Was this reply helpful? Yes No

‎09-01-2020 08:27 AM

HP Recommended

Hello @bmgr ,

 

The latest 3.2 release should now have camera control options when in Device Mode.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
Was this reply helpful? Yes No
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