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The Poly Video Conferencing Knowledge Base is live! We look forward to helping you with common issues and troubleshooting advice!
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‎09-14-2023 08:13 AM

HP Recommended
Product: Studio X50
Operating System: Android 9.0 Pie

By connecting a PC to the HDMI IN port of Poly, the contents are displayed locally but not shared in Teams.

Does anyone have this problem with the latest updates?

We have a Poly X50 device with firmware version 4.1.0-382263.

Teams app: 1499/1.0.96.2023062301 - 11/09/2023

Thanks!

Best Regards

1 REPLY 1

‎10-16-2023 07:58 AM

HP Recommended

Hello MarcoP_ITA, welcome to the HP Poly community.
I am sorry to hear that you are facing this issue with the Poly X50.
Could you please connect the X50 to your PC and check for the latest firmware update and update the software so that issues could be resolved?

Regards,
Meghana

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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

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