Poly X70 mount kit in the box

[DigitalBox]

Hi Team, 

The mounting plate is missing from the kit of one of our X7O units. I am attaching a photo.

Can we buy this accessory separately and what is t
Can this plate from the X50 be used because we have a spare one?
thanks!

[M_Salman]

Hi @DigitalBox,

Welcome to Poly HP Support Community.  

You can buy the mounting kit plate for X70 separately, below is the part number.

Part no 2215-87249-001 
 

I hope this helps! Keep me posted for further assistance. If you find the information provided useful or solves your problems, help other users find the solution more easily by giving kudos or thumbs up and marking my post as an accepted solution.

Regards,

Salman

[DigitalBox]

Hi, 

unfortunately, it won't work for me because we have this stand. 2215-87249-001   We don't have the bar it attaches to, which is included in the X70 kit. I have attached a photo.
Can I get this plate from the X50 kit?
Can I buy this plank?

[M_Salman]

Hi @DigitalBox,

Thank you for the confirmation.

We have a full mounting kit for X50; below is the part number. The plate will come with the mounting kit.

Part No.: 2215-86418-001

I hope this helps! Keep me posted for further assistance. If you find the information provided useful or solves your problems, help other users find the solution more easily by giving kudos or thumbs up and marking my post as an accepted solution.

Regards,

Salman
 

[DigitalBox]

OK. But we need such a plate for Studio x70. Is there it in this set - 2215-87249-001? If it don't have it, will the Studio X50 plate work for the Studio X70?

[M_Salman]

Thank you for the confirmation.

The mounting kit of the Studio X70 also contains the mounting plate, For better understanding, please refer to the below images of guide.

I hope this helps! Keep me posted for further assistance. If you find the information provided useful or solves your problems, help other users find the solution more easily by giving kudos or thumbs up and marking my post as an accepted solution.

Regards,

Salman
 

[M_Salman]

Hi @DigitalBox,

The X50 mount kit will not support the X70, and as the mounting plate is missing in the X70 mounting kit, I would request that you contact HP Support, and our support engineers should be able to sort this out. HP Support can be reached by clicking on the following link:.

https://support.hp.com/us-en/poly

I hope this helps! Keep me posted for further assistance. If you find the information provided useful or solves your problems, help other users find the solution more easily by giving Kudos/Thumbs Up and marking my post as an Accepted Solution.

Regards,

Salman