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- PolyCom CX7000 LYNC 2013 Auto-Login

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06-09-2015 12:49 AM
Hello everyone,
I use Polycom CX7000
Hardware Version: 2.0.0
Software Version: 1.2.0.5558
Lync Version: 4.0.7577.4384
so When restart or turn off Polycom my Lync account was disconnected and i can't login again to me account ; I use only one account Lync 2013 on Polycom.
How I can permanently my account.
Communique
cannot sign in because the server is temporarily unavailable. if the problem continues, please contact your support team.
Thx
06-09-2015 02:27 AM
Hello Communique,
welcome to the Polycom Community.
I suggest you gather some logs and then raise a Support Ticket with Polycom support via your reseller.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN