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The Poly Video Conferencing Knowledge Base is live! We look forward to helping you with common issues and troubleshooting advice!
HP Recommended

Hello,

 

      I have a Polycom HDX7000. Currently when overseas users call the device, it is required for a person in the Australia office to pick up the call for a conference to happen with an Australian user. If no one in the Australia office picks up the phone, it will just continue ringing.

 

      Is it possible to setup a 'meeting room' feature where multiple overseas users who call to conference with each other (and not Australia users) can do so with a password for security. This 'meeting room' feature will also not require an Australian user to answer for the conferencing to happen.

 

Any help is appreciated. Thanks.

 

Kind Regards,

Aaron

1 REPLY 1
HP Recommended

Hi ateh...

this is not possible. A workaround would be, to enable the "auto answer" option for Point-2-Point and Multipoint calls.

In the audio settings, you should also enable the microphone mute on auto answer.

In the security settimgs, set a meeting password (info here, page 183).

In this case no Australian user would have to answer the call manually.

 

A password meeting room is a mcu feature. You could have a look at the Polycom RealPresence Collaboration server (RMX series).

 

 

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