Solved: Polycom + HP SRS Bundle - HP Support Community

Anonymous · ‎08-23-2019

Hi,

does anyone know if MSFT plans to include camera controls (PTZ & presets) on MTR devices?

Currently you don't have any controls on the HP Elite Slice touch controller and you have to use the EEIV USB remote for PTZ which has only the Home Position preset.

That's an issue in midsize or large MTRs, compared to the user experience on the Trio Visual+/VisualPro collaboration kits and on the Trio with EEIV USB connetected to Zoom Rooms where you have camera controls and presets.

BR
Chris

SteffenBaierUK · ‎08-23-2019

Hello @Chris-M-Cy ,

We cannot discuss future software Versions within the Community. We can also not discuss or comment on any plans our partner Microsoft may have or not.

Poly, a US-based company, cannot share any future release dates or new features due to the requirement of non disclosure agreement / NDA prior to this.

Via the medium of a community forum, we are unable to do this. Please contact either Microsoft or work with a Poly reseller.

Best Regards

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

View solution in original post

SteffenBaierUK · ‎08-23-2019

Hello @Chris-M-Cy ,

We cannot discuss future software Versions within the Community. We can also not discuss or comment on any plans our partner Microsoft may have or not.

Poly, a US-based company, cannot share any future release dates or new features due to the requirement of non disclosure agreement / NDA prior to this.

Via the medium of a community forum, we are unable to do this. Please contact either Microsoft or work with a Poly reseller.

Best Regards

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

Polycom + HP SRS Bundle

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