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‎06-18-2023 11:59 PM

HP Recommended

Hi all, I have been seeing this issue lately with our Mic IP adapters.

G7500 on 4.0.1.380048.

IP Adapter wants to update from 3.0.0.410133 to 3.0.1.410139 and it displays the error "Incorrect Software Version Detected".

I have seen this so far with three IP adapters, with Poly hot swapping the first one.

Anyone else seen this issue, or am I logging out another adapter.

Factory resets and the like done, with no difference. 

New out of the box adapter fails when going from 2.0.0.41025 to 3.0.1.410139.

1 REPLY 1

‎06-19-2023 01:18 AM

HP Recommended

Hello @Chris A ,

Your post ended up in the Spam Filter so it was moved here.

 

To release this one of us volunteers has to check this as this is an automatic process of the community software used to host this board. 


Best Regards

Steffen Baier

------------------------------------------------
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