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The Poly Video Conferencing Knowledge Base is live! We look forward to helping you with common issues and troubleshooting advice!
HP Recommended

Recently, our Polycom has begun giving us just static for an output. I've tried disconnecting all the audio equipment, cleaning and reconnecting. No luck. I do not have replacement parts or I would attempt swapping it out. Hoping somoeone else might have seen this issue and knows if there is a setting somewhere that can cause this issue. Any help would be appreciated.

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