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HP Recommended

Hi.

I have 3 no of HDX with 1+3 M plus License.  All HDXs are installed in Internet zone with public IP address. At time of Multipoint video conferencing some unwanted video end point try join in the meeting.  How can I prevent this unwanted foreign call? I  have already  enable “ Auto Answer Off” but It is showing “Call waiting”.

Please provide the solution.

 

Tirtha

3 REPLIES 3
HP Recommended

Hello Tirtha,

welcome to the Polycom Community.

Please have a look => here <=

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
HP Recommended

hi..

As per documents, the Whitelist is used for "Specify whether to limit which IP addresses can access this system's web interface."

 

Can this fature prevents the  phantom callers??

 

Tirtha

HP Recommended

Hello Tirtha,

 

as specified by my colleague in the linked post:

 

"If you send me contact details and a little bit about your environment/needs, I'll add your name/company to the feature request to add whitelisting to the endpoints. No promises, but the more requests, the more likely a fix. 🙂 "

 

At present there is no way to prevent this using a HDX on its own.

 

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.