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We are proud to announce new Poly Studio Series video bars and remote room control with Poly Connect. Read more about the solutions!
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Moved by Moderator due different product


Hi Sir, I have same problem but my Polycom is QDX6000,
Could you please helo me as fast as you can,
 
TX
4 REPLIES 4
HP Recommended

Not enough details to offer any suggestions.

 

If this is the ;reversed image' question, not sure what you mean by that but a videoconferencing endpoint does not allow for changing of the image the source is providing it.  If you need to 'change' the image then that needs to be done in equipment prior to presenting it to the videoconferencing unit for transmission to the far end, which is the purpose of videoconferencing units.

 

Please explain the 'problem' more completely if it is not a failure of the unit, if it is a failure of the equipment to perform as documented please call your Polycom service provider.

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@Steve,

 

I should have added additional Information when moving the Post.

 

It was in regards mounting the camera on the ceiling and reversing the picture as far as I am remember.

 

Best Regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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The only Polycom camera which supports the inverted mounting of the camera is the EagleEye View camera.  Installation of the camera and the connection to the codec should be while the codec is powered off.  Upon boot up of the codec the camera will work properly.

 

 

HP Recommended

You can not reverse image on Polycom camera. Use other type of camera, third party camera what can flip the image.

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