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The Poly Video Conferencing Knowledge Base is live! We look forward to helping you with common issues and troubleshooting advice!
HP Recommended

Hello, Just loaded Real Presence Desktop 3.4.1   and when I connect with far end I do not have a "Camera Control" Icon to move the far end cameara.

 

Correspondingly, I am unable to move the cursor in the image window to move to a window to fill in text or whatever the case may be.

 

Thank you!

Larry

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