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We are proud to announce new Poly Studio Series video bars and remote room control with Poly Connect. Read more about the solutions!
HP Recommended

Hi there,

 

My employer has 8 RealPresence Grpoup 300 and 3 Trio 8800 devices on the network. I'd like to monitor them in order to respond quicker to issues with device connectivity and devices being unable to register with sip or microsoft servers.

 

Normally an issue is reported to us, and in some cases, we simply access the devices webpage, check the system status to see what services are not working and reboot the device if necessary.

 

It would be good to get quicker feedback via a software monitor before customers report an issue. Is there a utility that can do this. Realpresence Resource Manager appears to be designed for very large device setups, and my example isnt that big.

1 REPLY 1
HP Recommended

Hello ,

 

Welcome to the Poly Community.

From our FAQ:

 

Feb 10,2015 Question: Can we use Simple Network Management Protocol (SNMP) MIB files for Polycom Products?

Answer: For more details check => here <= 

 

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
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