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The Poly Video Conferencing Knowledge Base is live! We look forward to helping you with common issues and troubleshooting advice!
HP Recommended

Hi,

 

I found, that Group 310 needs additional licence for touch monitors integration (Group Series 300 or 310 Enhanced Display Software License. Enables two features.  1.) Enables 2nd monitor output (HDMI) on codec. 2.) Interop with supported touch monitors in either single or dual configurations.  Valid for Group 300 or 310 only).

 

Does Group 500 also need some licences or this feature is enabled by default?

 

Does anyone have some good/bad practice using touch monitors?

 

Thanks.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

The RealPresence Group 500 and 700 include that capabilities, no license is needed.

 

There is a forum on here about the Touch Monitors, under the Polycom Labs section.

 

There are also documents available on the Polycom support web site that are about touch displays.

View solution in original post

1 REPLY 1
HP Recommended

The RealPresence Group 500 and 700 include that capabilities, no license is needed.

 

There is a forum on here about the Touch Monitors, under the Polycom Labs section.

 

There are also documents available on the Polycom support web site that are about touch displays.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.