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We are proud to announce new Poly Studio Series video bars and remote room control with Poly Connect. Read more about the solutions!
HP Recommended

Hello,

 

We use Polycom RPD for inter office meetings.  We will be having a large all company meeting and I am trying to get my PTZOptics USB3 based camera to work with this.  (12x-usb-gy)

 

The cam works, and I can see a preview from the webcam software, webex, and skype, but when I bring up polycom, it shows no video.  

 

In the settings, I have selected the PTZOptics camera, but it just does not show up.  Is there a list of compatible webcams, is there software for a HD USB3 based camera to work with Polycom RPD?  Thanks

1 REPLY 1
HP Recommended

Specifications of what is supported are in the release notes.

 

Just guessing but according to the release notes the RPD supports upto 720p / 30 fps Video sent from camera.  Bet the camera is sending more than that.

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