• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We are proud to announce new Poly Studio Series video bars and remote room control with Poly Connect. Read more about the solutions!
HP Recommended

Hi everybody,

 

I have a HDX 7000, it was on stock for a while, now we want put it work, but it doesn't do anything, it doesn't show anything on the screen I tried with different monitors and TV and in different ways VGA, component, etcetera. Also I tried reset it but it didn't work.

 

I know there is a way to restore with a pendrive, you need save the software on the pendrive, put it in the HDX but I don't remember the other steps, so someone knows the complete process to do this or another way to fix it.

 

Thanks.

1 REPLY 1
HP Recommended

Plesae refer to the HDX Administrator's guide located:  here

 

The section on factory restore has a note in it about usign a memory stick.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.