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The Poly Video Conferencing Knowledge Base is live! We look forward to helping you with common issues and troubleshooting advice!
HP Recommended

Hello,

 

I'm not able to find latest software version for Polycom HDX end point being sold in Russia (without encryption). Generic software is being rejected by our end points. 

1 ACCEPTED SOLUTION

Accepted Solutions
2 REPLIES 2
HP Recommended
HP Recommended

The non-encrypted software would be available only when your web page settings are for the EMEA area. 

 

You can not load standard software on a system that has the non-encrypted software on it.

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