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HP Recommended

Hi, 

 

A customer has tested the Smart Pairing with an Ipad and an HDX Mediacenter, the problem is when the mediacenter enter in sleepmode, it's not possible to pairing with.

somebody has already had this issue ?

1 REPLY 1
HP Recommended

Hi there 🙂

Set the screensaver to "black". Then it should work, even if the hdx goes to sleep.

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