• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
HP Recommended

Hello all,

 

we just released Studio V52 11.0.2.420004

 

  • Jan 06, 2024 Question: Since the move from Poly to HP where can I download Software?
    ResolutionPlease see >here< for an explanation and create an Account for Poly Lens in the cloud

SteffenBaierUK_0-1724154863496.png

 

Release Notes

Introduction

Software version: Poly VideoOS Lite 1.0.2

Release date: August 2024

What's New

 

Poly Studio V52 with Poly VideoOS Lite 1.0.2 is a maintenance release and includes the following updates:

  • General audio improvements

  • Poly NoiseBlockAI v2 is enabled by default.

Poly NoiseBlockAI v2 enabled

 

You can enable Poly NoiseBlockAI v2 on all systems and video bars.

 

Poly NoiseBlockAI v2 incorporates Poly Sound Reflection Reduction. This feature uses advanced AI and machine learning to identify and reduce distracting noises and reverberations for the far end. Poly recommends you use Poly NoiseBlockAI v2 in large rooms and rooms with reflective surfaces such as tables and glass walls. For best results, in the system web interface, under General Audio Settings and NoiseBlockAI Options, select NoiseBlockAI v2.

 

On your system, if NoiseBlockAI setting is Off it will remain off after updating your system.

Updating your system to Poly VideoOS Lite 1.0.2

 

After updating your system to Poly VideoOS Lite 1.0.2, observe the following.

  • Use the system web interface, Poly Lens, or Windows Update to update your system to Poly VideoOS Lite 1.0.2.
  • Once you update your system to a Poly VideoOS Lite version greater than 1.0.0, you can't downgrade your system back to Poly VideoOS Lite 1.0.0.

 

Resolved Issues

Review the resolved issues in this release.

 

Note: These release notes don’t provide a complete listing of all resolved issues that are included in the software. User experience updates, performance fixes, and enhancements may not be included. In addition, the information in these release notes is provided as-is at the time of release and is subject to change without notice.

Resolved issues in this release take effect once you update your system.

 

Resolved issues

Category Issue ID Description
Audio EN-258053 On a Poly Studio V52 system, audio clipping can be heard when NoiseBlockAI is enabled.
Audio EN-258330 On a Poly Studio V52 system, the default audio setting of fifty percent produces volume lower than expected.

Known Issues

 

Review the new known issues in this release.

 

Note: These release notes don’t provide a complete listing of all known issues for the software. Issues not expected to significantly impact customers with standard voice and video conferencing environments may not be included. In addition, the information in these release notes is provided as-is at the time of release and is subject to change without notice.

This known issues table only includes issues discovered during this release.

 

Known issues

Category Issue ID Description Workaround
Peripherals EN-258503 Disconnecting and reconnecting the Poly Studio V52 USB cable during an active call may result in a Poly Studio V52 reboot. Connect or disconnect the Poly Studio V52 USB cable from your computer when not in a call.

Read More

 

For more information, review the Poly VideoOS Lite Release Notes.

 

Older Releases:

 

  • Studio V52 1.0.1.400045 >here<

 

 

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.