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We are proud to announce new Poly Studio Series video bars and remote room control with Poly Connect. Read more about the solutions!
Locked

‎07-15-2024 08:32 AM

HP Recommended
Product: Studio X50
Operating System: Other

 Meu tablet TC8 após colocar a Studio X50 no modo teams fica com a mensagem "Emparelhado com StudioX50 com êxito" e não saí dessa tela, conseguem me auxiliar por gentileza?

 

1 ACCEPTED SOLUTION

Accepted Solutions

‎07-18-2024 03:17 PM

HP Recommended

Thank you for the problem that has just been resolved, I will dismiss this request.

View solution in original post

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4 REPLIES 4

‎07-15-2024 09:03 AM

HP Recommended

Hello @andreonelaudos ,

 

welcome to the HP Poly community.

 

This community is in English only. Please use English as we cannot guarantee that AI-based translation works for your request.

 

If this fails and you cannot ask in English I suggest you contact our Support organization in your region. Details are in my Signature.

 

Best Regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
Was this reply helpful? Yes No

‎07-18-2024 01:44 PM

HP Recommended

My TC8 tablet, after putting the Studio X50 in Teams mode, displays the message ‘Paired with StudioX50 successfully’ and doesn’t exit this screen. Can you assist me, please?”

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‎07-18-2024 02:22 PM

HP Recommended

Hello @andreonelaudos ,

 

Welcome back to the HP community.

 

Unfortunately, your post does not contain the currently used Software version for the HP Poly product, the HP Poly Software, or the Partner application version you use. For example Microsoft Teams, Zoom rooms, etc.

 

This is important especially in the future when someone finds this post in days, months, or years to come. Please do not simply edit the original post but reply with the versions.

 

This is stated in the FAQ or the Read 1st section, explaining why this is important.

 

If an issue like this cannot be resolved via a public community post, please work with our support organization in your region. Details on how to contact us are in my signature

 

Best regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
Was this reply helpful? Yes No

‎07-18-2024 03:17 PM

HP Recommended

Thank you for the problem that has just been resolved, I will dismiss this request.

Was this reply helpful? Yes No
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.