Solved: Trio C60 / Studio X30/X50 running BlueJeans - HP Support Community

Anonymous · ‎03-23-2021

Hello,

I got used to configure the C60 as a controller for the Studio X30/X50 running on Zoom Rooms or Microsoft Teams. I want to confirm if the Studio X30/X50 can run BlueJeans so i can use the C60 as a controller.

Otherwise, i would configure the C60 on SFB base profil to add a BlueJeans configuration file. But, my question here is: what camera can i connect to the C60 for videocalls?

Thanks in advance.

SteffenBaierUK · ‎03-23-2021

Hello @abderrahmane ,

Welcome to the Poly Community.

If BlueJeans is not one of the built-in Studio X or G7500 providers then you most likely would need to use the Poly mode.

The C60, unlike the older Trio's, cannot be paired with a Visual+/VisualPro and can only be a controller for a Studio X or G7500

I suggest you work with a Poly reseller who can advise you on the different modes.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

View solution in original post

SteffenBaierUK · ‎03-23-2021

Hello @abderrahmane ,

Welcome to the Poly Community.

If BlueJeans is not one of the built-in Studio X or G7500 providers then you most likely would need to use the Poly mode.

The C60, unlike the older Trio's, cannot be paired with a Visual+/VisualPro and can only be a controller for a Studio X or G7500

I suggest you work with a Poly reseller who can advise you on the different modes.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

Trio C60 / Studio X30/X50 running BlueJeans

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