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‎02-18-2014 04:55 PM

HP Recommended

While trying the 'RealPresence Desktop', After successfull down load. I place the IP address on the dial pad and select dial. After about 30 seconds, a message, "Far End Unreachable - Try again later'   We tried different IP numbers and received the same error. I am trying to connect from NY to Pasadena Ca. Any ideas or help.

1 REPLY 1

‎02-19-2014 07:42 AM

HP Recommended

This issue has been answered numerous times....It is a network issue, Check with your IT person on proper network configuration for your laptop.  If this is from a home office then it is a non-routable IP address issue.

 

Please see this link for similar posts.

 

http://community.polycom.com/t5/forums/searchpage/tab/message?filter=labels&location=forum-board%3AV...

 

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