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We are proud to announce new Poly Studio Series video bars and remote room control with Poly Connect. Read more about the solutions!
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‎11-06-2013 12:51 AM

HP Recommended

Hi,

 

We are facing issue with VSX 7000 VC.camera is not detecting and video is getting off with blue screen,and we are a getting a massage system is not moving freely system will restart.

 

we have rebbot many time system but still same,5 VSX endpoint is having same issue.

Please suggest what is the actual and how to fix it?i have attached the snapshot/

 

Please provide some solution ASAP as this is impacting buisness.

1 REPLY 1

‎11-06-2013 01:27 AM

HP Recommended

Hello Anwar_sajjad,

welcome to the Polycom Community.

If you need help asap please contact your Polycom reseller and/or Polycom support. Details are in my signature.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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