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The Poly Video Conferencing Knowledge Base is live! We look forward to helping you with common issues and troubleshooting advice!
HP Recommended

I have a VSX 8000. I am putting a new power supply board in it, that I got off ebay.

Unfortuantely when I removed the 6 Pin Connector from the board, I failed to notice that their are 7 pins.

 

Does anyone know if the connector goes on 1 - 6 or 2 - 7? If you are looking down on the power supply. Orient the board such that the pins are along the right edge, I am calling the bottom pin, Pin 1.

 

Thanks in advance

1 REPLY 1
HP Recommended

Hello Ken,

welcome to the Polycom Community.

 

I am not sure how comfortable I feel having discussions in the official Polycom community regarding the repair of a Polycom device using 2nd hand items from unknown sources.

 

Polycom, like other manufacturers, have a RMA process that should cover out of warranty devices and I would prefer any answers via Community Mail only.

 

I may remove this post at any time once I discussed this internally.

 

Polycom nor any poster can be held responsible if the attempt to fix one of our devices by a non qualified person causes any later issues.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
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