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We are proud to announce new Poly Studio Series video bars and remote room control with Poly Connect. Read more about the solutions!
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‎09-24-2015 07:44 PM

HP Recommended

Hi,

 

When in a conference the Polycom room sounds faint from a remote user's perspective. Still loud enough to hear at high volume but when a Lync caller or dial-in caller connects they are very loud in comparison. 

 

I have tried increasing input volume on the Mic in the room which helps - but is there something else I'm doing wrong or should look at. Can I turn up the volume input for all rooms (we have many) at the Real Presence server maybe?

 

Thanks for the help.

 

Duncan

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