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‎08-13-2013 08:04 PM

HP Recommended

can you helpme i need know user and pass default for polycom hdx 7000, of interface web
thank you for your help

5 REPLIES 5

‎08-14-2013 12:06 AM

HP Recommended

login = admin

password = system serial number (14 simbols ending CN)

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‎08-14-2013 05:02 PM

HP Recommended

 

Edit by Mod : moved follow up posts from => here <=

 

is there any way to restore the computer since I do not accept user and password? Helpme please

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‎08-14-2013 05:50 PM

HP Recommended

could you help me I need the username and password by default of the HD HDX7000

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‎08-14-2013 05:54 PM

HP Recommended

I have spent many pass such as: user: admin and pass: 456 or user: Polycom and pass: 456 but do not work me and I remember that it was something like the model of my HDX 7000 and I could not enter the web interface, sorry my english is very bad

 

Helpme Please

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‎08-14-2013 11:32 PM

HP Recommended

Hello jcmich74,

welcome to the Polycom Community.

I had already moved your original reply to another post and created this new post as you replied to an unrelated issue.

 

Mike_V had already responded to yourselves in this post.

 

If the HDX is factory reset the following is applicable:

 

Default Username: admin

Default Password: 14 digit HDX serial number printed on the back fo the HDX ending with the letters CN

 

If you are still unable to access your HDX after following the above advise and have factory reset the unit please call your Polycom reseller and/or Polycom support.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
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