What Poly MTRoW devices can not be upgraded to Windows 11

[MikeJag]

I'm trying to find any documentation on Versions of Poly MTRoW that can not be upgraded to Windows 11.  Does such a document exist? 

[M_Salman · Accepted solution]

Hello @MikeJag, Welcome to the HP Poly Support Community.

Thank you for reaching out with your query regarding the Poly device.
 

I completely understand your concern about finding documentation on versions of Poly MTRoW that are not supported on Windows 11. At present, there isn’t a specific document listing the versions or models that cannot be upgraded. However, Microsoft provides detailed guidance on supported operating system versions and hardware compatibility for Microsoft Teams Rooms on Windows (MTRoW).
 

You can refer to the official Microsoft documentation below for more information:
🔗 Microsoft Teams Rooms app and Windows versioning support
 

If your Poly MTRoW device meets the Windows 11 hardware requirements (such as TPM 2.0, Secure Boot, and a compatible processor), it should be eligible for the upgrade. I’d recommend checking your device specifications against Microsoft’s Windows 11 compatibility criteria on their official site for confirmation.
 

Take care and have an amazing day!

If you would like to thank us for our efforts to help you, go to the public post and give us a virtual high-five by clicking on "Yes" for the question "Was this reply helpful?" below my message, followed by clicking on the "Accept as solution" on my public post.

Regards,

Salman

[MikeJag]

Thanks M_Salman, I appreciate the timely feedback. 

[M_Salman]

@MikeJag  A huge thank you for marking this post as the 'Accepted Solution'! We're thrilled that we could help resolve your issue.

If you have any more questions or need further assistance, please don't hesitate to ask. We're here to help!

Thanks again for your confirmation, and we wish you an amazing day ahead!

Regards,

Salman