Windows 11 updates

Cgray21 · ‎08-17-2023

We have had issues with the Poly GC8 in our meeting rooms, the Tabs have a working display until you click off the screen either by going to settings or inviting someone to a conference call:

Has the Windows 11 update caused these new issues?

I’ve updated all the GC8 units :

Poly Lens
Windows Updates (Including Optional Updates)

SteffenBaierUK · ‎08-17-2023

Hello @Cgray21 ,

Welcome to the HP community.

Unfortunately, Your post does not contain the currently used Software version for the MTR product or the Partner application you are using aka what version of Teams and what Version for the GC8. We also have no idea if this is a HP MTR, or a Dell or Lenovo.

This is important especially in the future when someone finds this post in days, months, or years to come.

An issue like this cannot be resolved via a public community post so please work with our support organization in your region. Details on how to contact us are in my signature

Best regards

Steffen Baier

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