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HP Recommended

any new compatible camera with Poly 8800

2 REPLIES 2
HP Recommended

Hi @ eerspoly,

compatible with what? You can´t connect any camera with Trio 8800 directly, therefore you´ll need a Visual+ or a VisualPro to get a fully functional conference system. But both systems are end of life afaik. Supported cameras for this system you can lookup in the release notes.

So what´s your plan? Your thread is very lacking in information.

HP Recommended

Hello @eerspoly ,

 

Welcome to the Poly Community. Just to follow up what @mshu1 already stated.

Both the communities Must Read First or Read 1st and if available the FAQ reference the basic minimum information a new or follow-up post should contain.

This ensures the questions having to be asked are limited and any new or follow-up post contains the right amount of details to ensure any voluntary participant within the community does not spend additional time chasing basic information.


Unfortunately, your post fell a bit short of the above-explained requirements and we kindly ask you, therefore, to ensure to read these sections and ensure a reply (not Edit!) provides as much detail as possible


Please ensure you familiarise yourself with the FAQs listed in my signature for your convenience.

 

In addition,

May 15, 2017 Question: Can I use another USB camera with Poly Trio Visual+?

Resolution:See below table

Camera Trio 8800 Trio 8500 Trio 8300 Trio C60
Logitech C930 5.4.0 or later 5.5.2 or later N/A Visual+ or VisualPro unsupported
EagleEye USB IV 5.5.3 or later 5.8.0 or later N/A Visual+ or VisualPro unsupported
EagleEye Mini 5.7.1 or later 5.7.1 or later 5.9.1 AA or later Visual+ or VisualPro unsupported
EagleEye Cube USB 5.9.0 AB or later 5.9.0 AB or later 5.9.1 AA or later Visual+ or VisualPro unsupported

 

or

 

Aug 29, 2018 Question: Can I connect/pair my Poly Trio to a Poly RealPresence GroupSeries?

Resolution: UC Software 5.7.1 Rev AB or later for Poly Trio added support to connect to a GroupSeries running 6.1.8 or later. This also allows using of additional supported cameras via the GroupSeries. More details can be found => here <=

we have a specific Voice section >here< and the FAQ clearly lists:


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
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