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The Poly Video Conferencing Knowledge Base is live! We look forward to helping you with common issues and troubleshooting advice!
HP Recommended

Hello,

Is there any way to send an invitation or code to a nonpolycom user that would allow them to connect to the polyom server to conference like "go to meeting" has but with a polycom user?  Or is it just through lync that they can connect.  I am using hdx 7000

Thank you in advance

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hello Baskin,

 

something like a RMX / RPCS and / or DMA / RPRM etc.

 

Most likely you only have a HDX. I would suggest working with a Polycom partner on this as this could be a large project.

 

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

View solution in original post

3 REPLIES 3
HP Recommended

Hello Baskin,

welcome back to the Polycom Community.

Without any additional Polycom Infrastructure in place you cannot send an Invite to join a meeting.

 

As already explained => here <= our End Points support industry standard H.323 or SIP and the HDX in addition can be used with Microsoft LYNC.

 

If you partner can open their firewall they can dial your end point either using H.323 and if not already registered to LYNC via SIP.

 

If this is not the case you can only use a LYNC meeting invite. We do not support proprietary protocols like Go Meeting.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
HP Recommended

Thank you for your response.  Unfortunately, my knowledge of this is limited and our tech support at my school is very limited.  You mentioned "addiotonal polycom infastructure."   What would that be?

Again, thank you for your help.  It is greatly appreciated

HP Recommended

Hello Baskin,

 

something like a RMX / RPCS and / or DMA / RPRM etc.

 

Most likely you only have a HDX. I would suggest working with a Polycom partner on this as this could be a large project.

 

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.