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HP Recommended

anyone tried successfully dialing from hdx 7000 to bluejeans or vidyoway across watchguard xtm 5 series firewall?  i'm having trouble getting response screen on hdx 7000 to input bluejeans or vidyoway meeting numbers and pins.  it showed blank screens and the calls were dropped after a while.  h323 calls to external parties are ok thus ruling out firewall issues.  thanks in advance...

2 REPLIES 2
HP Recommended
Hi,

Blue jeans is pretty flawless, however if you'd like to call our bridge or our Helpdesk to carry out further testing, please feel free to pm me
HP Recommended

Hello !nterlinkvision,

 

please refrain from offering support via a private message as the community will not benefit if solutions are only discussed in private.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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