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The Poly Video Conferencing Knowledge Base is live! We look forward to helping you with common issues and troubleshooting advice!
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‎01-20-2017 05:41 AM

HP Recommended
I have to install RTV licenses so that some hdx8000 devices can talk to
Skype for business. I know that I should go to support.polycom.com but I do not know where and register them with each serial so you must change the configuration of the equipment to be registered in the active directory, I could say here or a tutorial how to do it.
Thank you
1 ACCEPTED SOLUTION

Accepted Solutions

‎01-21-2017 03:59 AM

HP Recommended
It is correct are lync licenses for hdx equipment and manage to configure it with the images that I attached. Thank you

View solution in original post

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4 REPLIES 4

‎01-20-2017 07:04 AM

HP Recommended

Hello armontesm,

welcome to the Polycom Community.

To my knowledge the HDX only supports LYNC 2010 and LYNC 2013. There is not Skype for Business support for the HDX.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
Was this reply helpful? Yes No

‎01-21-2017 03:59 AM

HP Recommended
It is correct are lync licenses for hdx equipment and manage to configure it with the images that I attached. Thank you
Was this reply helpful? Yes No

‎01-21-2017 04:50 AM

HP Recommended

Hello armontesm,

One Image is of a GroupSeries and yes you can register a GroupSeries to an On Premise Skype for Business server.

 

The other is a HDX and we do not support Skype for Business and only support LYNC 2010 and LYNC 2013.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
Was this reply helpful? Yes No

‎01-21-2017 05:52 AM

HP Recommended
Thanks for your help put two images one for the group and another for the hdx this last with which I could support to make configuration with the licenses rtv that clearly were for hdx
Was this reply helpful? Yes No
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